8m Casino Terms and Conditions — Your Complete Guide to Using the Platform

By using the 8m casino website and application, you fully agree to these Terms and Conditions. These terms define the relationship between 8m casino and its members. Every member is responsible for reviewing these terms regularly, as they may be updated from time to time.

These Terms & Conditions apply to all 8m casino services — Sports Betting, casino games, Live Casino, poker, and any other features. Members who do not agree with any part of these terms are advised to refrain from using the platform.

To use 8m casino, you must create a personal account. Accurate and complete information is required at registration. Providing false or incorrect details may result in account closure and forfeiture of any funds held.

• Each individual may register only one account. If multiple accounts are found belonging to the same person, both accounts will be closed.
• Account credentials — especially your password and login details — must never be shared with anyone.
• Transferring or selling your account to a third party is strictly prohibited.
• The mobile number and email address provided at registration must remain active, as they are used for verification and support.
• Any changes to account information must be made through the support team following KYC verification.

8m casino is strictly for individuals aged 18 and above. Any underage user found on the platform will have their account permanently closed and all transactions will be deemed void.

KYC (Know Your Customer) verification is a mandatory part of our platform. It must be completed before making a withdrawal or after reaching a specified transaction threshold.

• A clear photo of your National ID (NID) or passport must be submitted.
• A driving licence is accepted as a supporting document.
• KYC verification is typically completed within 1–4 hours.
• If verification fails, the support team will notify the member and provide an opportunity to resubmit.
• Submitting false or forged documents is a criminal offence and will result in permanent account closure.

Terms and conditions apply to both deposits and withdrawals at 8m casino. All transactions must be made in the name of the registered account holder — sending or receiving funds through a third party is not permitted.

• Minimum deposit amount is ৳50 (may vary by payment method).
• Deposited funds must be wagered at least once before a withdrawal can be made.
• Mobile banking withdrawals are typically processed within 15–30 minutes.
• Bank transfers may take 1–2 business days to process.
• Network fees apply to crypto withdrawals and are the member's responsibility.
• For suspicious transactions, 8m casino reserves the right to hold payment pending verification.
• Transactions linked to money laundering or illegal activities will be cancelled immediately.

8m casino regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are listed on the offer page. General bonus terms and conditions are outlined below.

• A wagering requirement must be met before bonus funds can be withdrawn (typically 10x–30x).
• Every bonus has an expiry date. Any bonus not used before it expires will be forfeited.
• Each member may claim the same bonus offer only once.
• Creating multiple accounts to exploit bonus offers is strictly prohibited.
• Bonuses cannot be transferred or converted to cash.
• 8m casino reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, 8m casino will make a decision following a thorough investigation.

All games and Sports Betting on 8m casino are conducted fairly and in accordance with the rules. Each game has its own rules, which are displayed before play begins. It is the member's responsibility to understand and follow those rules.

• All game outcomes are determined by a Random Number Generator (RNG) and independently verified.
• In Sports Betting, bets placed before a match kicks off are valid. In-play betting after the match has started is also permitted under specific conditions.
• If a game result is affected by a technical error, 8m casino reserves the right to void that round.
• If a network disconnection occurs during a Live Casino game, the issue will be resolved in accordance with that game's rules.
• Jackpot winnings will be paid out once announced and verification is complete.

The following activities are strictly prohibited on the 8m casino platform. Engaging in any of them may result in immediate account closure and forfeiture of funds.

• Using fraud, hacking, or any form of software or bots to gain an unfair advantage.
• Conducting transactions involving money laundering or illegal funds.
• Creating or operating multiple accounts to claim bonus offers.
• Harassing other members or engaging in harmful behavior.
• Betting linked to match-fixing or sports corruption.
• Attempting to breach or circumvent the platform's security systems.
• Operating an account on behalf of or for the use of a minor.

8m casino reserves the right to suspend or permanently close any account at any time, particularly if a breach of rules is identified. The member will be notified via email or live chat.

• If you wish to close your account, please contact our support team directly.
• Any pending withdrawals will be processed before account closure, provided no terms have been violated.
• Funds in accounts closed due to rule violations may not be refunded.
• A self-exclusion option is available as part of responsible gaming — this can be either temporary or permanent.

8m casino believes gaming is entertainment, not an addiction. That's why responsible gaming is our top priority. We ask every member to know their limits and stick to them.

• Set deposit limits — daily, weekly, or monthly.
• Use a cooling-off period when needed (available from 24 hours up to 6 months).
• Use the self-exclusion option to take a short or extended break from the platform.
• If you have a gambling problem, seek professional help and reach out to 8m casino support.

Protecting your personal information is one of 8m casino's core responsibilities. We adhere to the highest industry security standards and your data is never shared with unauthorized third parties.

• All data is protected with 256-bit SSL encryption.
• Financial data is stored encrypted on dedicated, isolated servers.
• Member consent will be obtained before any information is shared with a third party.
• Information may be disclosed to regulatory authorities where legally required.

For more details, visit our Privacy Policy page.

If you have a dispute or complaint, please contact the 8m casino support team directly in the first instance. We believe most issues can be resolved through straightforward communication.

• An initial response will be provided within 24–48 hours of a complaint being submitted.
• A final decision on complex cases will be communicated within 7 business days.
• If you are not satisfied with the support team's decision, you may escalate the matter to management.
• In disputes over game outcomes, the RNG audit report will serve as the primary evidence.

8m casino reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified in advance by email or via an on-platform notice.

• Continued use of the platform after updated terms are published constitutes acceptance of the new terms.
• The effective date of any changes to the terms will be noted at the top of the page.
• Previous versions are available upon request from support.